The privacy statement for Lingit AS.

- valid from 2018

1. General

This privacy statement applies to all personal information you provide to us and / or that we collect about you when you use our products or when you visit our website

2. Data controller

Lingit AS, Professor Brochs gt 2, 7030 Trondheim (hereinafter "Lingit", "we", "us" or "ours") is the data controller for your personal information, and we are committed to protect and respect your privacy and your personal integrity, when you use our products and services, are on our website, or when you use our applications (our Services). This privacy statement will help you understand what personal information we collect, why it is collected and how we use it. The privacy statement will also explain how you can manage your rights when you entrust us with your personal information. We ask you to read the privacy statement carefully and familiarize yourself with the contents. If you have any questions, you are welcome to contact us via the contact information which you can find here Kontakt - Lingit .

3. What information do we collect?

When you gain access, connect to, sign up for, participate in, create an account, make individual purchases in or otherwise use our services, we may collect personal information about you. The personal information we collect depends on the circumstances and the various services you use, but may consist of the following:

  • Personal information that you actively make available to us

    • Name, email Address, telephone number and organisation and role

    • User identification, including username for login if you use a 3rd party login service.

    • The address you contact us from if you contact us

    • The user information that you choose to make available for statistical purposes (ratings, reviews, answers to surveys and the like)

    • All other information provided at the time of registration for our services, registration for our services or requests for additional services from us.

    • Cookies that uniquely identify your browser

  • User-generated personal information

    • Details about which program types you use, including e.g. how much of a program you have used

    • Behavioural data, including usage patterns and navigation;

    • The details of your use of our services, including, but not limited to, data traffic and other communications data and products and services, to which you have access;

    • Computer skin and software information, such as your unique ID, IP address, operating systems, browser type, connection speed and ISP;

4. Why do we collect your information?

  • For the sake of our contracts:

    • To be able to deliver our services to you as well as to be able to fulfill your wishes, improve your user experience and manage our contractual relationship with you.

    • To ensure that content from our services is transmitted to you and your device in the most efficient way

    • To adapt your experience of our services based on your use and behaviour for the purpose of delivering content.

    • To handle payment for your account and to deliver order and invoice information to you

    • To keep track of your purchases with a view to ensure that we can provide you with the content that you are entitled to.

    • To be able to send push notifications on your devices

    • To communicate with you about your subscription, your account or the purchase of our services.

    • To inform you about changes in our services

    • To deliver offers, news, information, products or services that you request us.

  • For purposes you have agreed to:

    • To analyse at a compound level with the aim of improving our products and services. We use Google Analytics for this and anonymize all data so that we can not link information about your use of products or services to you as an individual. See also our Cookie policy, URL HERE.

    • To identify breaches and keep your data safe based on log files.

    • Log files with information about time and date of visit, duration in order to provide support.

    • IP address to be able to deliver and know that we have delivered updates to your devices

    • We may collect device-specific information (eg about your screen size and resolution, operating system version).

    • For analysis and statistical purposes

  • For marketing purposes:

    • To send you a newsletter if you have agreed to this. The newsletters may contain offers, news or information related to our services and / or other products. Please note that you can unsubscribe from the newsletter at any time by following the instructions given in the newsletter.

  • We may also process your personal data if it is necessary for us to comply with a legal obligation or a decision of the authorities.

5. Sharing your personal information

We may use third party providers to perform services for us such as. to provide infrastructure and IT services (including but not limited to data storage), process credit and debit card transactions, and improve data, process customer requests and perform other forms of statistical analysis. In performing these services, third party providers may have access to your personal data, but are only authorized to process it solely on behalf of us and the group's other companies, and in accordance with our instructions.

6. How do we protect your information?

  • The protection of your personal information is important to us. All personal information you provide to us is stored on secure servers and we have strict procedures in place to protect against loss, misuse, unauthorized access, alteration, disclosure or destruction of your personal information. Any payment transactions will be encrypted by industry standard technology and subject to PCI security standards.

  • While we work hard to protect your personal data, we can not guarantee that our security measures will prevent any unauthorized attempt to access, use or disclose personal information. We still maintain security and incident plans, this includes plans for handling any breaches of data security, so that we can meet a physical or technical incident and handle this correctly and limit any negative effects of such an incident.

8. How to access your information

We understand that at times you may need additional information from us about your personal information, and how it is processed, or that you may wish to update or correct the personal information you have provided to us. Therefore, you have the following rights, among other things:

  • Right to access your personal information: you have the right to be confirmed, by us, whether we process personal information about you and if so, to access this personal information and information

  • Right to have personal information corrected: if you discover that personal information, which we have about you, is inaccurate, you have the right to have us correct this personal information

  • Right to have personal data deleted (right to be forgotten): under certain circumstances, e.g. if your personal data is processed illegally, or you have withdrawn your consent (if the processing of your personal data is based on consent), you have the right to request and obtain the deletion of your personal data from us.

  • Right to limitation of treatment: under certain circumstances, e.g. if you question the accuracy of your personal data, or if you have objected to our legitimate purposes for the processing of your personal data, you have the right to request that we limit the processing of your personal data until a solution has been found.

  • Right to protest against treatment: under certain circumstances, e.g. if you dispute our legitimate interest in the processing of your personal data, you have the right to object to reasons relating to your situation in particular, against such processing.

  • Right to data portability: If your personal data is processed automatically on the basis of your consent or to fulfill our contract, you have the right to request that we provide you with your personal data in a machine-readable format when transferring to another data controller.

  • Right to complain to supervisory authorities: You have the right to complain about our processing of your personal data to the appropriate supervisory authority.

  • If our processing of your personal data is based on your consent, you have the right to withdraw such consent at any time (it will not affect the processing based on your consent before the withdrawal) by contacting us.

  • Please contact us via the contact information to make an inquiry in connection with your rights. We will strive to respond to your inquiry within 30 days of receiving such an inquiry. If we are unable to respond to your inquiry within 30 days, we will notify you of this, the reason for the delay and when we expect to be able to process your inquiry.

9. Changes to the privacy statement

Our privacy statement may change from time to time. Therefore, you should make sure that you review the latest version of this statement regularly. We will notify you of any changes to the privacy statement here and if the changes are significant, we will notify you further by e-mail. If we change this privacy statement in a way that affects how we use your personal information, we will advise you on the choices you have as a result of these changes. We will also store previous versions of this privacy statement in an archive for your review.

10 Contact information

  • As a customer, you have several opportunities to contact us regarding your rights. You can contact us by phone 73605922, via Kontakt - Lingit or by sending an e-mail to

  • You can also use the (Subject data access request form) to contact us regarding your rights. Lingit will respond to your inquiry within 30 days after receiving the request or you will be notified as to why we are unable to fulfill your request based on the restrictions described in Article 23.